How We Prevent Incidents
For Enbridge, our primary duty is to protect the safety of people and the environment while safely delivering the energy we all count on. That means anticipating and addressing potential problems to prevent incidents long before they occur. This approach guides every one of our decisions, actions and interactions as we plan and build new projects, and as we operate and maintain our systems, every day.
Case Study
Focusing on our failures to make us safer
It might be human nature to try to forget one’s failures or put them in the past, but at Enbridge we regard every incident and near miss as a lesson to be learned and a story to be told and retold.
Our incident investigations drive down to root causes and guide our implementation of effective measures to prevent them from recurring.
And because we want to ensure that we share and remember the hard lessons we learned, we also strive to keep the emotional connection to safety front and center.
To foster a strong culture and ensure that every employee and contractor understands their duty to be safe we regularly take time to stop and engage the team on safety.
This includes daily safety moments and tailgate talks, as well as safety observation programs to promote vigilance on and off the job.
Each year we develop case studies based on recent incidents, focusing on the human factors and failed safety barriers that contributed to them and prompting team discussion.
In addition, each year we pause, as an organization, and take a close look at significant safety failures from our history through our Foundational Safety Stories. The anniversaries of these incidents present an opportunity to remind every member of the team of the human, community and environmental toll of incidents and to reinforce our belief that every incident can be prevented.